New way to share your ideas

We’ve made it easier for you to share feedback, submit feature requests, and see what we’re working on, all directly from within the Boost app.

Why we made this change

At Boost, listening to our merchants is at the heart of how we build our product. For a while, we’ve been using Typeform to collect feedback through the “Got feedback or a feature request?” section in the app admin.

But we know this approach hasn’t been ideal. You could submit suggestions, but there was no way to see what happened next. No visibility into status, no confirmation, and no easy way to prioritize what mattered most to you.

This created a disconnect between your ideas and our product roadmap. That’s something we wanted to fix.

What’s changing

We’re now using Upvoty, a dedicated feedback and feature request platform, to bring more transparency and interaction into the process.

Here’s what’s new:

• When you click to submit feedback or a feature request, an Upvoty widget will open, allowing you to share ideas or upvote existing ones.
• You’ll be able to track the progress of your submissions and get visibility into what’s planned, in progress, or completed.
• Internally, our team will receive updates in a dedicated channel, so we never miss an important request.

What this means for you

With this new process, you can:

• Submit feature requests directly from the Boost app
• Vote on ideas submitted by others
• Track the status of your own suggestions and see what’s coming up next on our roadmap.

We believe this change will help us stay more aligned with your needs, encourage more collaborative product development, and ultimately build better features, faster.

Start sharing your ideas

The new feedback experience is now live in the Boost app. Just scroll to the footer and click the “Got feedback or a feature request?” link to open the new widget.

We’re excited to hear more of your ideas and build what matters most to you.